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TNB Card Services reports satisfaction survey results
FARMERS BRANCH, Texas (3/11/08)--Credit union clients indicated that they are satisfied with their decision to sell their credit card portfolios to TNB Card Services in a recent survey, says TNB. Credit Union Resources Inc. surveyed a group of credit unions in November. Of those, 72% said the change in ownership of their card portfolios met their expectations and goals for the transition. Satisfaction rates increased to 90% for credit unions who sold their portfolios a year or more ago (LoneStar Leaguer March 10). Of credit unions who indicated that they would sell their portfolios again, 86% said they would sell to TNB. About 72% of credit unions who have been in the program for more than one year said they would recommend TNB to their peers. TNB notes that recent industry surveys indicate that 42% of credit unions who sold their portfolios would do so again with the same company. TNB provides credit and debit card processing and ATM servicing. In the past five years, the company has purchased more than 160 card portfolios, all of which were included in the survey.


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