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TOM SAKASHSTAFF NEWSWRITER

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May eSchools explore compliance Spanish for CUs
MADISON, Wis. (3/28/08)--Gain a thorough understanding of compliance issues or learn credit union-specific Spanish terms in two May eSchools offered by the Credit Union National Association. The 10-session Regulatory Compliance eSchool: Introduction, offered May 7–Aug. 4, provides an in-depth understanding of mortgage and consumer lending, deposit accounts, and general operations regulations and privacy acts. The National Credit Union Administration and federal share insurance are also covered, along with key agency management issues. Attendees may choose to obtain their Credit Union Compliance Expert (CUCE) certification by successfully completing the proctored exams. Front-line staff can gain language skills to help Spanish-speaking members feel welcome in their credit unions by attending the Workplace Spanish for Credit Unions eSchool, May 7–June 25. The eight beginner-level classes examine: Latino culture and your credit union; alphabet, pronunciation, and greetings; days, months, and seasons; times and numbers; member service and credit union terms; checks, identification, and loan applications; developing conversations; and review and application. For more information, use the resource link.
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