eSchool, Recorded
Essential Management Skills eSchool 2023
Recording Access Availability: June 19, 2023 to June 19, 2025
THIS ESCHOOL IS AVAILABLE TO TRAINING BUNDLE USERS AT NO ADDITIONAL COST.
Effective leadership is critical to your credit union's success. Essential Management Skills eSchool provides you with the opportunity to make a lasting effect on your staff's performance. From difficult conversation skills to building trust and a positive work culture, the key components of sharpening your skills as a top-notch leader will be addressed in this five-part eSchool. Grow as a credit union leader while supporting and challenging your team.
Who should attend?
This eSchool is beneficial for credit union employees looking to excel as leaders.
Topics
- Explore the brain science behind common workplace behaviors
- Increase awareness of the potential for Emotionally Charged Responses (ECRs) in oneself or others
- Create an environment of trust and psychological safety where people feel valued and respected
- Explore forces driving the need for change and our unique role as leaders in influencing the success of change initiatives in our organizations
- Learn how to see change through a new lens as we understand common reasons for change resistance in ourselves and others
- Learn ways to communicate change in a confident and compelling way while identifying key principles of sustaining effective change efforts
- Identify key steps to take before, during and after a project
- Explore key project roles and tools
- Apply project management methodology to an actual credit union project scenario
- Explore the relation between emotional intelligence and the ability to have effective difficult conversations
- Identify and articulate the importance of courage and candor as a core leadership skill
- Apply techniques to a difficult conversation scenario you may experience in the workplace
- Learn to recognize and articulate the importance of building a culture of accountability and continuous improvement
- Develop the ability to recognize and break down barriers that stand in the way of creating a culture of accountability
- Enhance skills to engage your team in creating a continuous improvement mindset